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Loan Periphery

Preparation Credit Monitoring Assessment (CMA) (Balance sheet, Profit and Loss, Projected financials and ratio analysis)
Personal Discussion – PD (Field visit verification on borrower premises and telephonic discussion with borrower)
Preparation of Credit Appraisal Memo (CAM)
Credit Processing & Appraisal (CPA) compliance (Scrutiny, Quick data entry (QDE), Detailed data entry (DDE) )
Portfolio level review (Post-disbursal audit of loans, file-based audit and database audit)

– Centralised – Know Your Customer (C – KYC) process and analysis
Cust ID Dedupe analysis and process (Checking the duplicate cust ID within a system and merging the same into a single cust ID)
Know Your Customer (KYC) Data Parameter
Government Land record verification (Verification of land records from the government website)
Pradhan Mantri Fasal Bima Yojana (PMFBY) Portal Update

Risk Mitigation Process and Risk Assessment Record (Analysis of customers’ complaints whether they are bank-induced or customer-induced)
RBI & Banking Ombudsman compliances
Reclassification of Customer Complain (Re-tagging of Service requests of customer complaints as per requirements of RBI for reporting purposes)

Lodgement, assignment, follow-up for Service Request ( Sharing the service request from various portals to respective departments of the bank for resolutions)
Statutory Notices analysis (Fulfilling statutory requirements from multiple stakeholders of the bank)
Corporate Business Group SME Screening

Risk Secretarial Advisory
Builder Subvention (Auditing and re-calculating the interest of the subvention period of the loan)
Direct Marketing Agent (DMA) Onboarding (Verification of data while onboarding to an agent)